1. Acceptance of Terms

By accessing, browsing, or using the website for The A1C Reversal Program (the “Program”), operated by Coaching Companies LLC (“Company,” “we,” “us,” or “our”), including all content, features, and services made available through the site (collectively, the “Website”), you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms of Use (“Terms”). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

These Terms constitute a legally binding agreement between you and Coaching Companies LLC, a Delaware Limited Liability Company doing business as The A1C Reversal Program, with its principal mailing address at 867 Boylston St, Suite 500, Boston, MA 02116.

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Changes become effective immediately upon posting to the Website. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically.

2. Eligibility

By using this Website, you represent and warrant that you are at least eighteen (18) years of age and possess the legal authority to enter into this agreement. If you are accessing the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Description of Services

The A1C Reversal Program is a health coaching service operated by Coaching Companies LLC. The Program provides personalized coaching focused on metabolic health, insulin resistance management, blood sugar optimization, and sustainable lifestyle modification. The Website serves as an informational and marketing platform for these services and may include educational content, testimonials, blog posts, program descriptions, and related materials.

Important: Coaching Companies LLC is not a medical provider. The services described on this Website are coaching and educational services only. Nothing on this Website constitutes medical advice, diagnosis, or treatment. All information is provided for general informational and educational purposes. You should always consult a qualified healthcare professional before making any changes to your diet, exercise routine, medication, or health regimen.

4. Program Name Disclaimer

The name “The A1C Reversal Program” describes the goal of the coaching program—not a guaranteed medical outcome. The term “reversal” refers to the program’s focus on coaching strategies and lifestyle modifications aimed at supporting improved A1C levels and metabolic health. It does not constitute a medical claim, promise, diagnosis, or guarantee of any specific clinical result.

A1C (glycated hemoglobin) is a biomarker commonly used to assess average blood sugar levels over a period of approximately two to three months. While the Program is designed to support clients in working toward improved A1C levels through coaching, nutrition guidance, and accountability, actual results depend entirely on the individual’s commitment, consistency, medical history, pre-existing conditions, and other factors beyond the control of Coaching Companies LLC.

The Program does not treat, cure, diagnose, or prevent any disease, including but not limited to pre-diabetes, Type 2 diabetes, or any other medical condition. Clients are strongly encouraged to work with their licensed healthcare provider throughout the duration of the Program and to make no changes to medication or medical treatment without the direct supervision of a qualified medical professional.

5. No Medical Advice Disclaimer

The information provided on this Website—including but not limited to articles, blog posts, videos, graphics, program descriptions, coaching materials, and testimonials—is for general informational and educational purposes only. It does not constitute the practice of medicine, nursing, or other professional healthcare services, including the giving of medical advice. No doctor-patient, therapist-client, or other healthcare professional relationship is formed through your use of this Website.

Neither Coaching Companies LLC nor any of its owners, employees, coaches, agents, or representatives are licensed medical professionals, including but not limited to physicians, nurses, registered dietitians, holistic healers, or therapists. At no point has Coaching Companies LLC or its personnel represented themselves as qualified to diagnose, treat, cure, or prevent any medical condition or disease.

You should never disregard or delay seeking professional medical advice based on information obtained through this Website or any related materials. Always seek the advice of your physician, registered dietitian, or other qualified healthcare professional with any questions regarding a medical condition, medication, or treatment plan.

6. No Guarantee of Results

Coaching Companies LLC makes no express or implied guarantees regarding specific health outcomes, including but not limited to changes in A1C levels, blood sugar readings, weight loss, medication reduction, or any other measurable health metric. Individual results vary significantly and depend on numerous factors, including but not limited to:

- The Client’s individual health condition, medical history, and pre-existing conditions

- The Client’s level of commitment, consistency, and adherence to the program

- The Client’s dietary choices, lifestyle habits, and personal effort

- External factors beyond the control of Coaching Companies LLC

Testimonials, case studies, and success stories displayed on this Website represent individual experiences and are not intended to represent or guarantee that any current or future client will achieve the same or similar results. Past performance is not indicative of future outcomes.

7. Use License and Intellectual Property

All content on this Website—including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and the overall design and arrangement thereof—is the exclusive property of Coaching Companies LLC and is protected by applicable copyright, trademark, and other intellectual property laws.

Coaching Companies LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes, subject to the following restrictions. You may not:

1) Modify, copy, reproduce, republish, or distribute any content from the Website without prior written consent

2) Use the Website or its content for any commercial purpose or public display

3) Attempt to decompile, reverse engineer, or disassemble any software or proprietary technology on the Website

4) Remove, alter, or obscure any copyright, trademark, or other proprietary notices

5) Transfer, sublicense, or make the content available to any third party

6) Use any data mining, scraping, or similar data-gathering tools on the Website

This license terminates automatically if you violate any of these restrictions and may be terminated by Coaching Companies LLC at any time without notice.

8. User Conduct

By using the Website, you agree to conduct yourself in a lawful, respectful, and appropriate manner. You agree not to:

- Use the Website for any unlawful purpose or in violation of any applicable laws or regulations

- Transmit any material that is harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable

- Impersonate any person or entity, or falsely represent your affiliation with any person or entity

- Introduce viruses, malware, or any other harmful code to the Website

- Interfere with or disrupt the integrity or performance of the Website or its servers

- Attempt to gain unauthorized access to any portion of the Website, its systems, or networks

9. Third-Party Links and Content

The Website may contain links to third-party websites, resources, or services that are not owned or controlled by Coaching Companies LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

The inclusion of any link does not imply endorsement, approval, or recommendation by Coaching Companies LLC. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any third-party content, goods, or services.

10. Testimonials and User-Submitted Content

The Website may display testimonials, success stories, and feedback from current or former clients. These testimonials reflect the individual experiences of those persons and are not intended to represent or guarantee that any user will achieve the same or similar results.

If you submit any content to us—including testimonials, reviews, comments, or feedback—you grant Coaching Companies LLC a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, and display such content for any purpose, including marketing and promotional activities, in any media format.

Coaching Companies LLC reserves the right to review, edit, or remove any submitted content that is inappropriate, offensive, misleading, or promotional without notice.

No personal identifying information, progress photos, lab results, or other identifiable details will be shared publicly without obtaining your explicit written or verbal consent for each specific use.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection and use of information as described in the Privacy Policy. Please review the Privacy Policy to understand our practices regarding your personal information.

12. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COACHING COMPANIES LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT

- WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE

- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE WEBSITE

- WARRANTIES THAT THE WEBSITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

Coaching Companies LLC takes reasonable care to ensure the content provided is accurate and represents the best evidence available at the time of publication. However, we make no warranties or representations about the absolute accuracy, reliability, or suitability of this information for any particular purpose. Content may be updated or replaced at the sole discretion of Coaching Companies LLC without prior notice.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COACHING COMPANIES LLC, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, COACHES, AFFILIATES, OR REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH:

- Your use of or inability to use the Website or its content

- Any reliance placed on information obtained through the Website

- Any health-related decisions, actions, or outcomes resulting from the use of information on the Website

- Any unauthorized access to or alteration of your data or transmissions

- Any conduct or content of any third party on the Website

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF COACHING COMPANIES LLC ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED ONE HUNDRED DOLLARS ($100.00), REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF COACHING COMPANIES LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the fullest extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Coaching Companies LLC, its owners, officers, employees, coaches, agents, affiliates, and representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

- Your use of or access to the Website

- Your violation of these Terms

- Your violation of any applicable law, regulation, or third-party right

- Any content you submit to or through the Website

15. Refund Policy

Refund eligibility for coaching services is governed by the terms of the individual coaching agreement executed between the Client and Coaching Companies LLC. Generally, all payments for coaching services are final and non-refundable once coaching services have commenced.

For digital products or other purchases made through the Website, you may request a refund for any order that remains incomplete and undelivered. Once access to a digital product has been granted or coaching services have begun, the order is considered fulfilled and is no longer eligible for a refund. Specific refund terms may vary by product or service and will be disclosed at the time of purchase.

16. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. By continuing to use the Website, you consent to our use of cookies in accordance with our Cookie Policy.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the Website. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.

17. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

Any legal action, suit, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the state or federal courts located in Suffolk County, Massachusetts, and you irrevocably submit to the personal jurisdiction of such courts. You waive any objection to venue in these courts.

18. Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

18.1 Informal Resolution First. Prior to initiating any formal legal proceeding or arbitration, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Website (“Dispute”) through good-faith informal negotiation. You must send a written notice describing the Dispute to Coaching Companies LLC at the mailing address listed in Section 26 below. The parties shall have thirty (30) days from receipt of such notice to attempt resolution before either party may proceed further.

18.2 Binding Arbitration. If a Dispute is not resolved through informal negotiation within thirty (30) days, you and Coaching Companies LLC agree that any Dispute shall be resolved exclusively through final and binding arbitration, rather than in court, except that either party may bring individual claims in small claims court if they qualify. The arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules then in effect, which are available at www.adr.org or by calling 1-800-778-7879.

The arbitration shall take place in Suffolk County, Massachusetts, unless you and Coaching Companies LLC mutually agree to a different location or to conduct the arbitration by telephone or video conference. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable.

The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Coaching Companies LLC shall be responsible for paying all arbitration filing fees and administrative costs in excess of what you would pay for a court filing.

18.3 Class Action and Jury Trial Waiver. YOU AND COACHING COMPANIES LLC AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.

BY AGREEING TO THESE TERMS, YOU AND COACHING COMPANIES LLC EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

18.4 Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to Coaching Companies LLC at the mailing address listed in Section 26 within thirty (30) days of first accepting these Terms. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of this arbitration provision. If you opt out, neither party will be bound by this arbitration agreement, but all other provisions of these Terms will remain in effect.

18.5 Exceptions. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Website or infringement of intellectual property rights (including trademark, trade secret, copyright, or patent rights) without first engaging in arbitration. Claims filed in small claims court are also exempt from arbitration, provided they remain in small claims court and are pursued on an individual (non-class) basis.

19. Limitation on Claims

Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Website, its content, or these Terms must be filed within one (1) year after such claim or cause of action arose. Failure to file within this one-year period shall result in the permanent barring of such claim. This limitation applies to all claims, whether based in contract, tort, statute, or any other legal theory.

20. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

21. Waiver

The failure of Coaching Companies LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of a provision of these Terms will be effective only if made in writing and signed by an authorized representative of Coaching Companies LLC.

22. Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without the prior written consent of Coaching Companies LLC. Coaching Companies LLC may freely assign or transfer these Terms, and any rights and licenses granted hereunder, without restriction and without notice to you, including in connection with a merger, acquisition, sale of assets, reorganization, or by operation of law. Any attempted assignment by you in violation of this section shall be null and void. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties, their successors, and permitted assigns.

23. Survival

The following sections of these Terms shall survive any termination or expiration of your use of the Website or these Terms: Section 4 (Program Name Disclaimer), Section 5 (No Medical Advice Disclaimer), Section 6 (No Guarantee of Results), Section 7 (Use License and Intellectual Property), Section 10 (Testimonials and User-Submitted Content), Section 12 (Disclaimer of Warranties), Section 13 (Limitation of Liability), Section 14 (Indemnification), Section 18 (Dispute Resolution and Binding Arbitration), Section 19 (Limitation on Claims), Section 22 (Assignment), and this Section 23 (Survival). All other provisions that by their nature should survive shall also survive termination.

24. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and any applicable coaching agreements, constitute the entire agreement between you and Coaching Companies LLC regarding your use of the Website. These Terms supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, with respect to the subject matter hereof.

25. Accuracy of Materials

The materials appearing on the Website could include technical, typographical, or photographic errors. Coaching Companies LLC does not warrant that any of the materials on its Website are accurate, complete, or current. We may make changes to the materials contained on the Website at any time without notice. However, we do not make any commitment to update the materials.

26. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us at:

Coaching Companies LLC

d/b/a The A1C Reversal Program

Attn: Ronan Demailly

867 Boylston St, Suite 500

Boston, MA 02116